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12 July 2014 @ 10:02 pm
Seething Gently.  
Friends, Romans, Fl*sters, today I went Laptop shopping, and trust me when I say it's an experience I don't wish to repeat in a hurry.

I went to PC world as I wanted to discuss the merits of windows 8, and consider splashing the cash.  First of all Steve and I wandered around aimlessly for about ten to fifteen minutes, looking at an array of nice shiny laptops.  Not a bloody assistant in sight, usually they mug you the moment you come to a standstill.

Finally as my patience was about to go ping Steve suggested I flag down a speeding assistant. I resisted the temptation to bring him down with a rugby tackle, and instead waved frantically. A very polite young gentleman came wandering over.  I explained my tragic situation to him, ending with the fact Scott our IT bod considers Windows 8 to be the work of the devil.  So I asked him, "In light of this, can you convince me that windows 8 is a good idea, or should I try to track down a windows 7 laptop?"

Yes I know it was a shitty trick, but give the lad his due he spoke to me about the pros and cons of Windows 8.  He admitted that Windows 7 was better, because it's simpler and less prone to softwear problems.  But then he added that Windows 8 was here to stay, and it did have it's own merits. But sorry he wasn't a softwear expert, and he'd fetch me one to talk to.

That's when the whole experience took a turn for the worse!  Over he came and the first thing he did was talk to Steve, you know women don't do technology, right?  Steve bless him pointed at me and said "Not me mate, it's the wife who wants a word."

He walked over and  started to try and help, again I mentioned my problems and the whole windows 7 versus windows 8.  His response, "They don't make Windows 7 laptops anymore, its Windows 8 and that's it." Pardon? Have you been on Amazon lately Douchebag?

I took a deep breathe, and tired to get him to show me how to navigate that bloody nightmare of  desktop. Saying "Yes I'm sure this works lovely on a tablet and phone, but my friend owns a Windows phone and she hates the desktop. And I'm not so sure either." That gained me a condescending smirk, and he told me all about the tutorial I would receive once I'd brought the sodding thing!  How about a little tour first, and then we'll talk about purchasing.

So far we're doing really well, then he asks me what do I use my laptop for. You have no idea how much I wanted to say "Well I write gay porn for a hobby, and post it on line, which app do you suggest for that?" Instead I mentioned the short story writing, and yes I do go on line a fair bit.

Hearing this his beady little eyes lit up, and for the next ten minutes he tried to sell me a bloody tablet, just like his mate did. He dragged me over to look at a Surface Tablet babbling on about the detachable keyboard, and how it came with office installed. I smiled and nodded and said, "Not my kind of thing, I prefer laptops."  He then went on about the cost of Office, but now I could buy an office suite with a yearly subscription of only £59.00.  Sorry mate, but in four years time I would be on the way to a new laptop again by paying that. Also the size of the tablet's screen? I'm sorry I refuse to squint at Jensen Ackles, it's 15 inches or nothing buster!  Plus I'm as blind as a bat, and I need the bigger screen, those bow legs need a panoramic screen.

He realized he wasn't getting anywhere fast with the Tablet, and back we went to the Laptops.  Finally he started talking sense, telling me touchscreen was only useful flicking through pictures, and with the flick of a few buttons I could dump the app covered nightmare. At last I thought, we're getting somewhere and we talked spec and how the mid range was fine for what I used them for.

Then we stood by a rather fetching Toshiba, good memory, fast processing and right screen size and then he said it, "Of course this one is white, just the colour for ladies." I manged not to slam the screen down on his hand, ok I admit I was rather taken by the Acer E1-572, 8GB Ram 1TB Storage and red!  But I was more interested in how many pictures of the boys I could put on that puppy, and the fics I could keep on it.

It was then I knew it was time for me and him to part company, before I throttled him and I walked out empty handed.

I know I'm a technophobe, but honestly he didn't try to sell me windows 8, it was a case of take it or leave it and how about a nice cute Tablet? Was I being unreasonable? Sensitive even? He just rubbed me up the wrong way from the start.

So back to the drawing board, dear lord I hope this laptop holds up a little longer.

Tags: ,
Current Location: Home
Current Mood: frustratedfrustrated
firesign10: Bobby_expletivefiresign10 on July 12th, 2014 09:09 pm (UTC)
He was ricdiculous condescending, and an total ass. Also a bad salesman, since he so mis-read his customer and lost a sale.
sasha_dragonsasha_dragon on July 12th, 2014 11:02 pm (UTC)
Trust me it was worse than that, but you're right he totally mis-read me and lost the sale.
Dizzojay's Dean Dreamsdizzojay on July 12th, 2014 09:30 pm (UTC)
Don't worry, it's nothing personal - I've had that experience too.

I remember going into PC World once to look at external hard drives. I picked up one that looked about what I needed but I had a couple of questions about connectivity and cables. I found a nice young lad lurking behind the printer cartridges, so gave him the hard drive I was thinking about and asked him my question. he then proceeded to read off the box at me!!!

Eventually I felt compelled to tell him that I could actually read; I actually learned to do it quite some time ago when I was even younger than him, and taking this fact into account, could it possibly be that the words on the box therefore don't answer my question?

I really, really hate shopping for technology!
sasha_dragonsasha_dragon on July 12th, 2014 11:06 pm (UTC)
I know it was nothing personal, but that twonk really riled me.

Yup, been there done that! Why do they read the box back to you? Don't they think we've already done that? So yeah I'm with you, I really hate shopping for technology.
Echo: Dean/Sam/Promoprofilestir_of_echoes on July 12th, 2014 09:45 pm (UTC)
What an ass.

I have windows eight, and I've never had an issue with it once I ditched what I didn't want, but then I swapped from vista so really, anything's an improvement on that nightmare.
sasha_dragonsasha_dragon on July 12th, 2014 11:09 pm (UTC)
Oh yeah, total ass!

Can I be a bit cheeky? If I go through with it and buy a new laptop, can I bug you for what I need to get with of to make the laptop run smoother?

Echostir_of_echoes on July 14th, 2014 06:24 pm (UTC)
You can, if I can help at all then I'd be glad to.

angelzfurysangelzfurys on July 13th, 2014 03:57 am (UTC)
What a jerk I would have gotten all the way to the counter and then said...you know what I don't think I want it after all just to drive the jerk nuts. Also if you think that is bad try shopping for a car as a woman from a male clerk, or going to the car shop, it's just as bad or worse.
Hermine Kurotowaherminekurotowa on July 13th, 2014 06:40 am (UTC)
Heh, I went the clever way. I told my husband what I wanted, he told his colleague, and he he gave me the Amazon link to my laptop. It's an 15" (yes, because of Jensen's pictures) Acer laptop (for the fanfics I intend to write) with Windows 7 (runs smoothly). I have a Windows Office Home Premium package that I only use to open Doc files I get by email, for writing I use Open Office.

I'm happy with my laptop. As long as nobody steps on it. *glares at daughter*
bigj52: JensenS9bigj52 on July 13th, 2014 07:31 am (UTC)
I have a brand new Toshiba with Windows 8 and a fifteen-inch screen. It's been fantastic and it takes a bit of getting used to but I love it. I can watch tv shows on it that I've missed. I have no problems with YT. It's fast for the internet and holds loads of photos. So far so good. I've even travelled with it.

And I know what you mean about addressing the male. Our salesman directed most of his questions to hubby but I was happy to listen to his explanations. Hubby had an idea of what we wanted, I didn't so much.
Denidenig37 on July 13th, 2014 05:41 pm (UTC)
This sexist crap ALWAYS happens when it come to technology.

I admit that I'm not an expert but I'm far from a total noob too and everytime I have to buy/get repaired something I get this shit thrown into my face and I'm treated like an idiot when I know EXACTLY what I want/need.

The throttling thing is mutual, I can practically see my hands around the neck of each shauvinist pig I encounter when it comes to me buying tech.

In the end I solve with by buying things online (most of the time it's even cheaper and I don't get that attitude from my browser).
milly_galmilly_gal on July 15th, 2014 12:16 am (UTC)
As I said in text honey, complete fucking asshat and he obviously couldn't offer you the right help because he could only see the inside of his own colon!
Trigger Warning: Lifematchboximpala on July 18th, 2014 06:35 am (UTC)
This is why I buy all my computers online. Oh, and Windows 7 has worked great for me so far -- no issues at all.